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How can I apply a filter to Edit Members form for Affected CIs of a Change Request?

David Forbes
Tera Contributor

We have a requirement to only allow CIs with Owned By populated on the Affected CIs tab of a Change Request.  I am trying to implement changes to meet this requirement.

I was able to Set a default filter on the related list tab and the list view for Affected CIs is successfully applied.

find_real_file.png

However, when the user clicks, "Edit...", the Edit Members form does not have this filter applied.  I don't know how to configure this form to have the same filters defaulted as what I placed on the list view.

find_real_file.png

Any help to accomplish this is appreciated.

Thanks,

David

1 ACCEPTED SOLUTION

Brian Lancaster
Tera Sage

Right click on the list and choose configure > List control.  when the list control appears you will most likely need to add Edit default filter to the list layout.  Once it is there you can add the filter.

View solution in original post

3 REPLIES 3

Brian Lancaster
Tera Sage

Right click on the list and choose configure > List control.  when the list control appears you will most likely need to add Edit default filter to the list layout.  Once it is there you can add the filter.

Prateek kumar
Mega Sage

Take a look at this

https://community.servicenow.com/community?id=community_question&sys_id=60534325dbd8dbc01dcaf3231f96...


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

David Forbes
Tera Contributor

Thank you