How can I export all attachments from sys_attachment file in original format so that they can opened and looked at it

[Edwin25]

Hi 

I need to be able to export all attachments in my instance into the original format and send to management.  So they will need to be able to open and read the original attachments.  So if the original was a .doc or .pdf, then they will want to open the Word and PDF and look at it.  Not just a list of attachment. 

Thanks for assistance 

Edwin

[sachin_namjoshi]

If you want to export to another ITSM application, then service now has Attachment API which can be consumed by your another ITSM application.

You can pull attachment records from servicenow using REST API.

Regards,

Sachin