How can I find the Nightly Backup Schedule for my instance

TrenaFritsche
Tera Expert

I need to find the Nightly Back Up Schedule that is done for my production instance so that I can properly plan when I need to have my update sets loaded into productions so that they are included in a nightly back up that is used for the Cloning process. This is critical to avoid overwriting our instance without having the update sets, so I need to keep in mind when a last backup is done versus when I loaded things in Production for the purpose of being in the latest backup.   I didn't know if there is a place that I can look in my instance to see when the last back up was done or ideally when the last several back ups were done so that I can see a pattern of when backups are done for my instance.   Or...if there is a place to see when the NEXT backup is scheduled, that would be great also.   We are on Fuji Patch 10 using UI11 if that is important for an answer.

Not sure if this is the correct area to ask my question?   (If there is a better area that I'm not thinking of to ask general instance questions, please let me know also.)

8 REPLIES 8

Michael Fry1
Kilo Patron

Information below is found in   KB0547654 on HI server.



ServiceNow does full backups weekly and differential backups daily.



We keep 4 weekly backups and a rolling 6 days of differential backups (the 7th day of the week would be the full backup and, therefore, would not have a differential backup). All database servers are backed up independently: production (primary and standby) and non-production.



Backups for a specific instance do not run on a set schedule and the time of backup is not guaranteed. The system finds the best time for backups within a 24-hour period and customers cannot modify that time.


Do you know if it is identified somewhere in the instance, when the last back up was done? (looking for a timestamp of when it was started and completed)   If so, how can I find it?


I don't believe it's visible anywhere. If you clone from backup set, that should be from the mirror set in the backup datacenter. The clone window is 4 hours out, plenty of time to get everything.


I don't know what you mean when you say "If you clone from backup set" --what is backup set?


This is my example:


I have development in progress in our DEV instance...


I would complete the "update sets" in the DEV instance and retrieve them in the Production Instance.   My Production Instance, at this point, will contain everything that I want included in the Clone that will overwrite my DEV instance.   How long do I have to wait to request a Clone to insure that the backup that is used to do the Clone in my DEV instance will include the update sets that I retrieved into the Production Instance?



I hope this make sense.



Thanks,


Trena