How can I get sys_id of the incident i just opened?

[Ruchika Thukral]

I'm creating a customised VA topic that creates an incident with certain fields. I want to display the incidnet number in the end. I'm using a Record Action utility to insert a record in incident table. Is there a way to get the sys_id of the record? or any other field that i can use in the addQuery method to filter out the incident?

[sachin_namjoshi]

Output of record action is sys_id of record.

You can configure a script action after record action to get sys_id of created record like below.

You can use below script in your script action to get sys_id of created record.

inci_id is the script variable in VA topic.

vaVars.inci_id = vaInputs.create_inc.getValue();

Regards,

Sachin

[Nishu Saini]

Use the data pill picker to get the incident id.