How can I print out a message in the system log?

med1
Kilo Contributor

Hi all, Im new to ServiceNow I would like some help with:

How can I print out a message in the system log?

The workflow assigned to this catalogue item should print out a log in the system logs to say "User <name of the user> has ordered more <RAM or CPU> for server <server name>". The same message should be written also in the Work Notes field of the Requested Item. Set the

state of the RITM to Closed complete after writing the messages in the previous step.

Many thanks!

 

30 REPLIES 30

I made my own new workflow 

find_real_file.pngfind_real_file.png

Hi,

looks fine now.

Just ensure the variable names are correct as per your catalog item

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

How can i find my selfmade workflow in order to add it in the catalog item?

find_real_file.png

Hi,

once the workflow is published then you can see that in the workflow field

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I published it. I can see it also in the published list. But I can't find it in the workflow. in the catalog item