How can we add an attachment to Service Catalog through ATF?

Ash41 · ‎07-30-2020

Hi Team,

I want to add an attachment to the service catalog through ATF, how can I do that?

Or

How can I validate the attachment attached to RITM through ATF?

Or

Can we bypass the mandatory attachment on service catalog through ATF?

Please suggest

Regards,

Ash

Ankur Bawiskar · ‎08-03-2020

Hi Ash,

Sure it might come in Paris release.

Also I have checked couple of months back it is not possible to add attachment using Custom UI Steps or Server Side Script.

Let me know if that answered your question. If so, please mark appropriate response as correct & helpful.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankush Jangle1 · ‎08-02-2020

Hello,

The test step to validate the functionality for adding attachments cannot be tested via Automated test framework application using form side validation, however it may be possible via server side validation

https://community.servicenow.com/community?id=community_question&sys_id=9025e7f6dbfac81c4819fb243996...

Mark it Helpful/Correct If it Helps you

Ash41 · ‎08-03-2020

Hi Ankush,

Thank you for response!

I will try custom UI step once.

Regards,

Ash

Anish kumar · ‎08-02-2020

Hi ASh

find the below link

https://hi.service-now.com/kb_view.do?sysparm_article=KB0719887

https://community.servicenow.com/community?id=community_question&sys_id=22c2f94cdb971b00fece0b55ca96...

https://community.servicenow.com/community?id=community_question&sys_id=00294629dbad2f00f0612183ca96...

Hope this will be useful for you.

Kindly mark it correct and helpful if it solves your issue.

Thanks and Regards,

Anish Kumar

Ash41 · ‎08-03-2020

Hi Anish,

Thank you for the response!

I will try this.

Regards,

Ash