Widget on task
Can we display widget like variables on a particular catalog task?If yes, what is the way to achieve it? Thanks,Vaishali
Forum Posts
I want to pass sys_id through the property ?
In the below script , instead of passing the sys_id of the ITIL role directly I want to pass it through property . How can I implement this functionality? Script : var userRole = new GlideRecord('sys_user_has_role');userRole.addQuery('user', current...
ServiceNow Testing Guidlines
Hi Team, We have no ATF testing process in my org. For every time after security patch installation and after upgrade I'm unable to do each and every testing. As a best practice, what I need to do ? what are the ServiceNow Testing guidelines. andas...
Resolved! Can format be added to Additional comments and Worknotes fields
Hello All,Can below format be added to Additional Comments and worknotes fields and currently the journal field is allowing + 8000 characters can this be changed?
Call Notification in Flow Designer
Hi , For learning purpose:How to call Notification in flow designer? Actual Requirement: Just created the Notification Need to trigger the notification in flow designer?
Resolved! Change task is not getting created in standard change workflow
Hello Experts, Change task is not getting created in standard change workflow. I have added task to create change task in Standard change workflow in scheduled state. However the task is not getting created. In below workflow it shows running. But ta...
agent work space work item routing to a group instead of a single person
hello everyone, in the agent workspace instead of routing a work item to an agent, can we route it to all the agents In the same group thanks & Regards, Raju
How to write if statement in Jelly Code for Object
Hello, I have the following code: <j2:forEach items="$[jvar_grCategories]" var="jvar_json"> , this should return N object so i need to write an if statement if( jvar_json.type == "car" ) then print "Type:Car". I wrote the following code but the code ...
Send a CSV file using SFTP in flow designer
My requirement is to send a csv file to external location using SFTP.I'm using custom action on flow designer, I built a two step action. First step would be generating a csv file(calling a script include using run script action) and then taking the ...
Resolved! Migrating update sets between different family versions
My Dev is currently in Tokyo but Test and Prod are still in San Diego.I have my update sets backed up via xml from Dev before the Tokyo upgrade. What is the best practice in migrating my Dev update sets to Test and Prod now that they're on different ...
Querying encrypted field
Is there a way to query encrypted field through glide record? I am trying to query using gliderecord with a value but doesn't work. Is there any way to do this?
"InvalidLookupReference" error in Azure AD provisioning.
Hi Team, How we can handle this type of error in servicenow when we do azure ad provisioning. Any idea? As per the tip, missing location "LA" data must be added in servicenow. Apart from this, is there any way to treat this error. Azure AD provisioni...
Resolved! Regular Expression with j option
Hello all, I am attempting to use Regular Expressions. I am reading the documentation of: https://docs.servicenow.com/bundle/sandiego-application-development/page/script/general-scripting/concept/c_RegularExpressionsInScripts.html and it says that I...
how to add time worked to additional comments?
Adding an additional comment should populate the Time Worked in the activity log the same way that Work Notes is tracked.
Business Stakeholder role in a group with the ITSM Roles plugin
Is there a best practice or instructions on how to setup the Business Stakeholder role in a group with the ITSM Roles plugin?
