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fields should be mandatory in Angular ng-template

Hello community leadres, We have created one "Angular ng-template" under the widget to show some pop-up while approver approving the request from serviceportal.This pop-up is to enetring some values before approving the request. Below is the code tha...

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n_16 by Tera Contributor
  • 682 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to create release tasks based on selected assignment groups ?

Hi All,I have a requirement in Release form. We have a list collector variable and it contains few groups. When a release is created with any of these groups, a task should get created.If the user selects all the groups, tasks should get created for ...

User205031 by Tera Contributor
  • 610 Views
  • 2 replies
  • 0 helpfuls

Resolved! Export a KB article to PDF using DownloadPDFCustom script

Hello,I have a button on KB article portal page to download the article to pdf. The problem I have is that some articles do not export images to pdf whereas a few are exported with images. There is no difference between these articles in the way the ...

Viji2 by Tera Expert
  • 1862 Views
  • 4 replies
  • 1 helpfuls

ACL condition is Not working

Hi all, I have create list edit ACL which should not override by admin role and the acl should be apply to the incident when state is new . The acl is overridden by  admin role and the filter condition give is not working it should be applicable to r...

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Community Alums by Community Alums  
  • 413 Views
  • 1 replies
  • 0 helpfuls

Hide Category fields from a group on Incident form

Reviewing this, I came up with the following onLoad Client script; however, it does not work for me.  Any ideas?Want to hide or remove from a group when in the Incident form some categories they will not use.  Looking at your example, I switched it t...

jbasa by Tera Contributor
  • 1018 Views
  • 4 replies
  • 3 helpfuls

OnLoad Client Script g_form.setLabelOf

Hello,  I am looking to dynamically update a field label on a form based on the values in a the sys_class_name on alm_asset table using Onload Client script. as per my example below, if the sys_class_name is Kittens, I would like to update the serial...

Cobee by Tera Expert
  • 5200 Views
  • 14 replies
  • 2 helpfuls

How to Edit the existing Email Headers

Hi All,when the outbound email is triggered from snow to customers by default it shows " X-ServiceNow-Generated:true " so the system is ignoring this email. how can we edit it and add additional customization to it 'X-ServiceNowXXX-Generated:true'. T...

Issue with changing name Parent field in Change_request table

Hi all,I have a requirement to show the linked Problem on a Change_request form.I changed the Parent field in Sys Dictionary to change Column label from Parent to Problem Record. Now I can see the related problem appearing in this column.I have used ...

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