How can we add an attachment to Service Catalog through ATF?

Ash41
Kilo Sage

Hi Team, 

I want to add an attachment to the service catalog through ATF, how can I do that?

Or 

How can I validate the attachment attached to RITM through ATF?

Or 

Can we bypass the mandatory attachment on service catalog through ATF?

Please suggest

Regards, 

Ash

1 ACCEPTED SOLUTION

Hi Ash,

Sure it might come in Paris release.

Also I have checked couple of months back it is not possible to add attachment using Custom UI Steps or Server Side Script.

Let me know if that answered your question. If so, please mark appropriate response as correct & helpful.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Ash,

There is no step to add attachment to Service Catalog or Record producer in Orlando.

You cannot bypass the mandatory attachment while testing through ATF.

I had faced similar issue earlier and confirmed with ServiceNow that adding attachments to catalog and record producer is not supported.

Possibly it might come in newer version Paris.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur, 

 

Thank you for letting me know, I will check if it will available in paris release.

Regards, 

Ash

Hi Ash,

Sure it might come in Paris release.

Also I have checked couple of months back it is not possible to add attachment using Custom UI Steps or Server Side Script.

Let me know if that answered your question. If so, please mark appropriate response as correct & helpful.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you, Ankur

 

Regards, 

Ash

You are welcome

Regards

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader