How can we add an attachment to Service Catalog through ATF?

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Ash41
Kilo Sage

‎07-30-2020 08:17 AM

Hi Team, 

I want to add an attachment to the service catalog through ATF, how can I do that?

Or 

How can I validate the attachment attached to RITM through ATF?

Or 

Can we bypass the mandatory attachment on service catalog through ATF?

Please suggest

Regards, 

Ash

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ash41

‎08-03-2020 10:06 PM

Hi Ash,

Sure it might come in Paris release.

Also I have checked couple of months back it is not possible to add attachment using Custom UI Steps or Server Side Script.

Let me know if that answered your question. If so, please mark appropriate response as correct & helpful.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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Reddy26
Tera Contributor
In response to Ankur Bawiskar

‎02-03-2021 10:42 AM

Hi Ankur,

Do you have any update on this ATF requirement? Attaching a file to service catalog item before the catalog submitted.

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Reddy26

‎02-03-2021 09:11 PM

Nope.

They did add Add Attachments to Form (SP) step in Paris but it will add attachment on record when opened in Form page.

It won't help for catalog item or record producer.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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