How can we customize the Chat Menu Items Values based on the logged in user's company details like phone number, email.

[community]

Hello all,

As per my requirement we need to change the Chat menu items values(Table name : va_branding_contact_menu) such as Phone number and Email based on the  logged in user's company .

Can you please help me for finding solution. Also I have attached screenshot for the same.

Any guidance or tips would be greatly appreciated!

Thank you!!

[Mark Roethof]

Hi there,

When using the same Branding record, that's not a possibility unfortunately.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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