How can we hit a third party API from servicenow? Is there a way to do call Outbound API pls?

EKTA2
Tera Expert

We have just been provided an API of a Vendor and I want to hit it from ServiceNow instance? How can we do that?

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable
5 REPLIES 5

Community Alums
Not applicable

Hi Ekta,

You can refer to these videos :

https://community.servicenow.com/community?id=community_blog&sys_id=ecfc62a5dbd0dbc01dcaf3231f9619ac

https://community.servicenow.com/community?id=community_blog&sys_id=830d2ea5dbd0dbc01dcaf3231f961943

you can have async insert or update BR on your custom table and consume the REST Message from the script.

refer links below for help

REST Message v2

Business rule to generate outbound REST, and update current record with a value taken from the REST ...

Outbound REST calls from business rules

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Hi Sandeep,

 

Can we just hit the API ( of Vendor and which I intend to test) just like we test any API from Postman?

 

Hi,

Without creating REST Message you can test in background script

check this

REST Message v2

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Appli
Mega Sage
Mega Sage

Hi, yes you can - outbound web service is supported by the platform.

Hope it helps

Hope it helps