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01-12-2021 01:00 PM
Hi all,
please help me on below issue,
i used this option to show "Add to Cart" button on Portal.
Issue : we have 26 catalogs items , "Add to Cart" button sowing in all most all catalog items.But not showing in some catalog items.
kindly help me what will be the reason why "Add to Cart" is showing on some catalog items.
Test one : for your reference
Solved! Go to Solution.

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01-12-2021 01:16 PM
check no cart option for that item is true or false. if it is true then "Add to cart" option not visible on portal.
For reference check below screenshot.
Regards
Pranav

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01-12-2021 01:59 PM
It simply means we Don’t need the add to cart option. Check the configure cart layout in service catalog to know more
if it is true then "Add to cart" option not visible on portal.
if it is false then "Add to cart" option will be visible on portal.
https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-management/task/t_ConfigureCartLayout.html

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01-12-2021 02:08 PM
Basically Cart Layout is old way of doing it and the ‘Hide add to cart’ are new things
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748440

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01-12-2021 02:47 PM

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01-12-2021 02:50 PM
Do you need any more hell on this ?
If your query is resolved then please mark the correct answer to close the thread 🙂