How can we show Add to cart button to catalog items in Portal

Sironi
Kilo Sage

Hi all,

please help me on below issue,

i used this option to show "Add to Cart" button on Portal.

find_real_file.png

 

Issue : we have 26 catalogs items , "Add to Cart" button sowing in all most all catalog items.But not showing in some catalog items.

kindly help me what will be the reason why "Add to Cart" is showing on some catalog items.

find_real_file.png

 

 

 

Test one : for your reference 

find_real_file.png

1 ACCEPTED SOLUTION

check no cart option for that item is true or false. if it is true then "Add to cart" option not visible on portal.

For reference check below screenshot.

find_real_file.png

 

Regards

Pranav

View solution in original post

8 REPLIES 8

It simply means we Don’t need the add to cart option. Check the configure cart layout in service catalog to know more

 

if it is true then "Add to cart" option not visible on portal.

 

if it is false then "Add to cart" option will be visible on portal.
 

https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-management/task/t_ConfigureCartLayout.html

Basically Cart Layout is old way of doing it and the ‘Hide add to cart’ are new things

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748440

Pranav Bhagat
Kilo Sage
Do you need any more hell on this ? If your query is resolved then please mark the correct answer to close the thread 🙂

Pranav Bhagat
Kilo Sage

@Sironi 

 

Do you need any more hell on this ?

If your query is resolved then please mark the correct answer to close the thread 🙂