How can you disable a maintenance or blackout window

imran rasheed
Tera Contributor

Is there a way to make in active a maintenance window or blackout time frame when applied to the Change Request module.   Most all other areas of ServiceNow give you the ability to make something "inactive".

1 ACCEPTED SOLUTION

VigneshMC
Mega Sage

You can update the repeat until field to some date in past ,in schedule entry record to make it inactive. 

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6 REPLIES 6

VigneshMC
Mega Sage

You can update the repeat until field to some date in past ,in schedule entry record to make it inactive. 

find_real_file.png

imran rasheed
Tera Contributor

Yes, but this is within the schedule entries. Can we disable it in schedules other than the filter condition option?

I don't see any way to make it inactive, other than removing schedule entires or setting conditions or applied to to some value which does not apply .

Lynne Mazey1
Tera Contributor

I had a scheduled entry with the date set in the past and it was appearing in my Conflict Calendar.

find_real_file.png

 

I found this thread and it worked

https://community.servicenow.com/community?id=community_question&sys_id=1b0c2f89db20eb40fece0b55ca96195d&view_source=searchResult

Go to schedule entries(cmn_schedule_span) table and delete it.