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how cycle time calculating? [by Calendar days, Business days or Business duration]

Vajpayee1
Kilo Contributor

how cycle time calculating?    [by Calendar days, Business days or Business duration]

1 ACCEPTED SOLUTION

r_t_bryan
Kilo Expert

Check out duration function in API

https://developer.servicenow.com/app.do#!/api_doc?v=kingston&id=r_ScopedGlideScheduleDuration_GlideDateTime_GlideDateTime

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1 REPLY 1

r_t_bryan
Kilo Expert

Check out duration function in API

https://developer.servicenow.com/app.do#!/api_doc?v=kingston&id=r_ScopedGlideScheduleDuration_GlideDateTime_GlideDateTime