How do I amend/change the dates and times that are incorrectly stated on their Incident list.

Jimmy Hooh Chee · ‎08-21-2022

How do I amend/change the dates and times that are incorrectly stated on their Incident list. TQ

MrMuhammad · ‎08-21-2022

Hi Jimmy,

Add the column to the list by clicking the Personalized icon on the list.

Then double click the column cell which you want to update.

Select the date and hit the Green checkmark.

You are done!

If you have several records to update then as Muhammad Khan suggested background script/Fix script is a way to go but it would be a bit risky as you have just started.

Please let us know how many records you are looking to update and which column and table accordingly we can help you further.

Regards,

Muhammad

Regards,
Muhammad

View solution in original post

Muhammad Khan · ‎08-21-2022

Hi Jimmy,

As per the given details and my understanding you can utilize either background or fix script to fulfill your requirementt.

Jimmy Hooh Chee · ‎08-21-2022

Can you show me which icon background pls? i checked the personalized list under gear and do not see any option given

TQ

Muhammad Khan · ‎08-21-2022

It is under System Definition > Background, see the below image for reference.

Write script as per your requirement and run it.

Jimmy Hooh Chee · ‎08-21-2022

Hi Muhmmad Khan

Aside than script, is there any UI icon that we can the date/time. I am still new to SN and i am using the testing instance.