- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-21-2022 07:32 PM
Hello,
I have custom standard template which we use and whenever we apply this template some of the fields are getting read only, this is not the case with Normal and Emergency. Also, It wasn't like that earlier, it used to work fine but from past few days it's behaving like getting read only. I have tried checking the UI policies and Client scripts but couldn't find any solution
Any suggestions would be much appreciated
Solved! Go to Solution.
- Labels:
-
Multiple Versions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-21-2022 07:36 PM
Hi,
Please navigate to Change > Standard Change> Standard Change properties.
Check Readonly fields values to confirm the readonly fields are setting here.
Please mark this helpful/correct, if applicable.
Regards,
Muhammad
Muhammad

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎08-21-2022 07:36 PM