How do I change the date for an Upgrade

John H1
Tera Guru

How do I change the scheduled upgrade date?

I need to push the Washington DC upgrade date.

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @John H1 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0541128#:~:text=upgrade%20or%...

 

Navigate to the Now Support portal. Navigate to Instances > Instances Dashboard. [Partners only] From the user menu, use the Switch Company feature to select a company. Find the instance with the scheduled upgrade/patch that you want to modify and click on the number under the 'Scheduled Changes' column.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @John H1 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0541128#:~:text=upgrade%20or%...

 

Navigate to the Now Support portal. Navigate to Instances > Instances Dashboard. [Partners only] From the user menu, use the Switch Company feature to select a company. Find the instance with the scheduled upgrade/patch that you want to modify and click on the number under the 'Scheduled Changes' column.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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