How do I create a client script just for Agent Workspace?

[Amy13]

Looking to clear a field on the Incident form with an onChange client script. I want this done for Agent Workspace -- how do I do create one such that it executes in Workspace?

Note: I've got a UI Policy set up that works for the platform and Agent Workspace. However the "clear value" field ONLY works in the platform and not in workspace (not sure why). 

[Ankur Bawiskar]

Hi,

uncheck Global checkbox and then you can see that view field

Regards
Ankur

[Reddy31]

Hello Ankur, 

I am trying to apply this for a onchange client script where I have to clear the assigned_to field when the assignment group changes.

I have tried using below options but none is successful - Kindly have a look.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

   if (isLoading || newValue === '') {

      return;

   }

    var description = '';

   //Type appropriate comment here, and begin script below

  // if(description != "simbatestalert"){g_form.clearValue('assigned_to');}

   //g_form.setValue('assigned_to','');

   setTimeout(function () { g_form.clearValue('assigned_to'); }, 100);

}

[muhammadosama55]

uncheck the global option then you will be able to see view option

[Sanjana82]

Uncheck the global checkbox

[Sankavee]

can you pls tell what client script need to be written in workspace for getting search option in the workspace