How do I delete the overview tab

joshmorris · a week ago

Does anyone have any idea how to remove this overview tab when creating a new problem in SOW

Bhuvan · a week ago

@joshmorris

Try this, go to page collection and open 'SOW - Record tabs left'

Open 'Problem Overview SNC' settings and make it inactive and save it [uncheck 'active' under Availability section]

Refresh the page and try to create a new problem

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

Ankur Bawiskar · a week ago

@joshmorris

this link has steps, please check and enhance for your

How to hide/remove the incident's Overview tab in Service Operations Workspace

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

joshmorris · a week ago

Do you know which one as I have disabled a few and it still shows

Dr Atul G- LNG · a week ago

Hi @joshmorris

Also clear cache.do

https://www.servicenow.com/community/itsm-forum/sow-create-new-change-request/m-p/3362425/emcs_t/S2h...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

joshmorris · a week ago