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a week ago
Does anyone have any idea how to remove this overview tab when creating a new problem in SOW
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a week ago - last edited a week ago
Try this, go to page collection and open 'SOW - Record tabs left'
Open 'Problem Overview SNC' settings and make it inactive and save it [uncheck 'active' under Availability section]
Refresh the page and try to create a new problem
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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a week ago - last edited a week ago
Try this, go to page collection and open 'SOW - Record tabs left'
Open 'Problem Overview SNC' settings and make it inactive and save it [uncheck 'active' under Availability section]
Refresh the page and try to create a new problem
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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a week ago
Hi @joshmorris
Is there any reason to remove the overview table in the problem record? The overview provides global information to any user. If you remove it, users might struggle to get the global information about the problem. If you still want to proceed, follow these
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1299019
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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