How do I delete the overview tab

joshmorris · ‎08-29-2025

Does anyone have any idea how to remove this overview tab when creating a new problem in SOW

Bhuvan · ‎08-29-2025

@joshmorris

Try this, go to page collection and open 'SOW - Record tabs left'

Open 'Problem Overview SNC' settings and make it inactive and save it [uncheck 'active' under Availability section]

Refresh the page and try to create a new problem

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

View solution in original post

Ankur Bawiskar · ‎08-29-2025

@joshmorris

this link has steps, please check and enhance for your

How to hide/remove the incident's Overview tab in Service Operations Workspace

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

joshmorris · ‎08-29-2025

Do you know which one as I have disabled a few and it still shows

Dr Atul - LNG · ‎08-29-2025

Hi @joshmorris

Also clear cache.do

https://www.servicenow.com/community/itsm-forum/sow-create-new-change-request/m-p/3362425/emcs_t/S2h...

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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joshmorris · ‎08-29-2025