How do I establish State Flow for a new Custom Task table?

John Kelly
Tera Guru

Hi,

We have some custom apps that were developed using the Service Management Application Designer and had State Flow configured as part of that tool however the Designer has since been deprecated.

How do I establish State Flow for a new custom task table (I see guidance for existing table state flows in the product docs but not for new custom tables).

thanks for your help .. John

1 ACCEPTED SOLUTION

John Kelly
Tera Guru

Hi,

Got it going by:

  1. creating some states for the custom table in sys_choice.
  2. creating a new table extending the Service Management Flow (sf_sm_flow) table
  3. populating the desired from and to states 
  4. using the UI action on the new flow table to create a client script to manage the states in the form

View solution in original post

6 REPLIES 6

Thanks Sandeep, yes I read the product doco and had a look on the community

John Kelly
Tera Guru

Hi,

Got it going by:

  1. creating some states for the custom table in sys_choice.
  2. creating a new table extending the Service Management Flow (sf_sm_flow) table
  3. populating the desired from and to states 
  4. using the UI action on the new flow table to create a client script to manage the states in the form