How do I make RITM Variables visible on portal report to snc_internal? They can see standard RITM fields but not the variables.

[Melissa Bennett]

I need the snc_internal role to be able to see RITM variables on a portal report.  They only see standard RITM fields on the report. They can click into the RITM and see everything but we need to be able to filter or sort columns on the report.

[Aman Kumar S · Accepted solution]

Try adding read ACL for snc_internal to these table:

1. Variables [item_option_new]
2. Options [sc_item_option]
3. Variable Ownership [sc_item_option_mtom]

[Melissa Bennett]

After further troubleshooting, it looks like I only need the - Variable Ownership [sc_item_option_mtom] - Read for snc_internal.

Thanks for your help