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Can someone save a partially completed form to submit later?

Hi community,I'm wondering if there is a way that someone can save a partially completed form and be able to submit at a later time?It's not something we had developed during implementation a couple of months ago, so any assistance would be appreciat...

daveyk72 by Kilo Contributor
  • 2909 Views
  • 12 replies
  • 3 helpfuls

Users being kicked out of session unexpectedly

Hi folks, Just wondering if anyone ever experienced logging out from an active session unexpectedly in ServiceNow,     I have received a few clients who have occasionally been kicked out from session within glide.ui.session_timeout time frame (240 mi...

georgechen by Kilo Guru
  • 5683 Views
  • 5 replies
  • 3 helpfuls

making the 'User id' field non-unique in sys_user table

Our customer hasLDAP user data coming from 2 different domain controllers. Hence we have 2 LDAP connections. Problem is, the some of the users LDAP1 has the same user id as user id2. I can not use email id as unique key as all the users do not have e...

find_real_file.png find_real_file.png
udaykulal by Giga Contributor
  • 3102 Views
  • 4 replies
  • 3 helpfuls

attachement field on form

Hi GuysI was able to add an attachment using an annotation and the following inside<div id="wrapper" style="color:#000000; line-height: 25%;height:0;text-align:left"><a id="swamy.attachment" onclick="saveAttachment('incident', '${sys_id}');"><img src...

find_real_file.png find_real_file.png

Resolved! self service password reset

anyone there that is familiar?   I have activated the plugin for this, and it states that " by default there is a new message and link on the login page to access the reset page.'   I am unable to find this link on any login page, and I have verified...

Resolved! how can I change color line between banner and filter navigator?

Hello there is this line that I want to change that is just below banner image. And another question is how can I change icons color like favorite's star icon color. i ha tried to tchange this Basic Configuration UI16 but no result.To make it clear I...

hatazhix by Mega Expert
  • 2189 Views
  • 16 replies
  • 0 helpfuls

Resolved! Asset Management - Stockrules Task

I am working on Stockroom, Stockroom types, and Stock Rules and having an issue with the Stock Rules task that is generated. I read on the wiki where starting in Calgary (we are currently on Dublin), if your stock rule has a restock option of vendor ...

Manage onboarding of new CIs

I work for a very young company that it just developing out ITSM processes. Currently, we manage onboarding new CI's through email and our ITSM Manager manually adds the CI to ServiceNow. I have been looking into options of using interceptors but se...