How do I remove the Request Approved from start of workflow

riskay123
Mega Guru

‎12-05-2018 08:31 PM

I have a workflow that has a “Waiting for an approval” stage as the first item after Begin in the workflow then it moves on. However when you submit the catalog item associated with this workflow and check the stages it always says Approved as the first stage. I don’t have any stage that says Approved in this part of the workflow.

I tried changing the order in the Workflow stages on the Workflow properties but it didn’t make any difference.

How do I remove the Approved stage from the start of the workflow?

find_real_file.png

 

Thank you

Preview file
5 KB
0 Helpfuls
  • 1,783 Views
5 REPLIES 5

rita_m
Tera Guru

‎05-15-2019 01:29 PM

https://community.servicenow.com/community?id=community_question&sys_id=02be8761dbdcdbc01dcaf3231f961949

 

https://community.servicenow.com/community?id=community_question&sys_id=39c387a5dbd8dbc01dcaf3231f9619b6

 

Basically, it seems a lot of people are having trouble with this and there's no really good way to deal with it.

0 Helpfuls