How do you keep your public holiday schedules up-to-date?

RichardSaunders
Tera Guru

The public holiday schedule is a pain to keep updated as it is. But there must be a smarter dynamic way to do this?

I understand there are websites to get this information. But with regions like UAE and Asia public holidays giving random holidays at short notice this can make updating them a problem. We use these schedules to direct our servicedesk phone calls so can cause quite a problem if the data is incorrect.

How do you keep your public holiday schedules up-to-date?

I am curious to see how other companies keep theirs updated and be totally satisfied the data is correct.

Thanks

6 REPLIES 6

rob_blakey
Tera Expert

Our Public holiday list gets generated 2 - 3 years in advance, so I usually just update the 3rd or 4th year in the cycle that we have, and then add any required ad-hoc days.



For me this was a manual process however, once setup was easy to manage that way


Goran WitchDoc
ServiceNow Employee
ServiceNow Employee

Have a nice good once a year thing to update the holiday schedule for next year. It goes so fast to do, I haven't done anything special about it.



//Göran