How Request Price is calculated based on Request Items price

Haceena Shaik · ‎11-21-2023

Hi Team,

Could you please help me on how the request price is calculated on (Price Field) request record. Request you to provide me the link where it is configured??

Thanks in advance !!

Regards,

Haseena

Samaksh Wani · ‎11-21-2023

Hello @Haceena Shaik

You can check the Client Script or Business rule on the same table related to that field.

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

Tai Vu · ‎11-21-2023

Hi @Haceena Shaik

Let's have a look into these Business Rule below.

Name: Reduce request price - item change

URL: https://<instance_name>/sys_script.do?sys_id=2c61b952c3300200e3fddfdc64d3aef3

Name: Reduce request price - approval change

URL: https://<instance_name/sys_script.do?sys_id=b8cfcdd2c3300200e3fddfdc64d3ae3c

Cheers,

Tai Vu

Dr Atul G- LNG · ‎11-22-2023

Hi @Haceena Shaik

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************