Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

How ServiceNow recommends Knowledge to be managed in SOW , how we can utilise it?

RitvikPakhale
Tera Contributor

‎07-03-2025 05:08 AM

 
0 Helpfuls
  • 795 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎07-03-2025 05:11 AM

Hi @RitvikPakhale 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************
0 Helpfuls

ParthibanA
Tera Contributor

‎07-03-2025 05:15 AM

Managing access to knowledge bases and knowledge articles


https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-managemen...

0 Helpfuls