Recommended size of the Picture for catalog item
I couldn't find any best practice or recommendation on the size for the picture for Catalog Item. Do you have any recommendations to ensure consistency across the portal ?
Forum Posts
Transform map import to time field
I am trying to import data into table using transform map from excel. I have time fields that I want to import into. Data is in the format 1:00:00 pm. I set the transform map to hh:mm:ss as i dont see option to include am/pm. It is just doing 12:00 f...
Mapping catalog task assignment group
There is catalog item named "Request Computer" in this catalog we have one field with different choices and based on the choice selected we need to map the task assignment group.I have implemented using action using flow designer with below codevar g...
How budget cost populated from demand to project
Hello Community! I have removed readonly from capital budget and operating budget. Now when we create project, budget cost not populated as the sum of these two fields.is there any script which calculates the sum? Please help!
ServiceNow Status Page for Major Incidents
We are in the process of modernizing our major incident communications by using Outages and the ServiceNow status page. I have referenced the Ohio Status status page as a gold standard for what one could look like but was curious if anyone else had u...
How to read the data from attached Excel file and store it in a variable before submitting the catalog item
Hi Everyone, I want to read the data that is present in the Excel/CSV template which is attached by end user. I would like to store it in a variable that is present on the catalog form before the request is submitted. Any pointers/suggestions are hig...
Create a child incident via a button/link on portal widget
Good Afternoon,We have had a request from our Incident Mgmt team to help them make some of there elements work smarter and with more ease of use (the usual requirements).One such ask was linked to a self-service portal widget we have to display ongoi...
How to write a script to create work order in Schedule Script execution
How to write a script to create work order and send notification to the Assignment group in the Schedule Script execution
I want to turn off Announcement of portal page but Unable to fine MFA security update banner.
I am unable to turn off my announcement called "Security Update: MFA implementation". Please check below screenshot.Please guide me How to disable below alert from portal home page.
View access to tickets - Audit purpose
Could you please assist us in enabling users to view all SNOW tickets for auditing purposes, while also allowing them to work on their own tickets?
Resolved! Change Ticket closed when the all Task closed under that Change Ticket
Hello Everyone , I have one requirement like belowWhenever any person tries to close a CHG ticket, if any CTASK is Open in that CHG ticket, the Snow should through a Pop-up stating "There are pending CTASKS to be closed, please close the CTASKS...
How to configure native esignature on catalog task
Hello ALL, My requirement is to convert submitted service request into PDF document and send the PDF to the user for esigning the document once signed submit it for approval. I have activated com.snc.esign this pluginconfigured E-signature template ,...
How to check the flow execution for a specific record in ServiceNow
We can follow the below steps.Access Flow Designer: Navigate to the Flow Designer module. Open Execution: Click on "Operations" & In the left side panel Select "Flows" and click "All Execution". Filter by Source Record: In the "Source Record" column...
How to remove watermark from sent and received emails
Hi, I want to remove the watermark from both sent and received emails. I found this property "glide.email.watermark.visible" I have changed the value to false. I know this property will only work when email notifications are sent. When ServiceNow ...
Automatically fill fields from sys_user
I want to create a catalog item where multiple users can be selected, and fields are automatically filled with the user_name and email fields.My screen should look like this: Name from table sys_user | Automatically fill with user_name | Automaticall...
