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Resolved! Unable to view the Executed Flow

Hello all, I have created a flow in flow designer in my PDI. and now whe I open the flow and go to executions, it is giving up me this message.'I also modified the Value in the above system property to "Full".and also in Flow Reporting Settings    Bu...

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Lucky1 by Tera Guru
  • 1016 Views
  • 7 replies
  • 2 helpfuls

Auto-Close Tasks within Business Hours With GlideSchedule API

Have you ever wanted to automatically close tasks in ServiceNow only after a specific number of business days, based on your organization’s working hours and holiday schedule? In this blog post, I’ll walk you through a real-world script I built to au...

Sanjay S by Tera Contributor
  • 1160 Views
  • 2 replies
  • 3 helpfuls

User is active without uer ID in ServiceNow

Hi EveryoneWe have encountered an issue where certain users in ServiceNow are marked as active but do not have a corresponding User ID populated. As part of our provisioning process, we typically reference the User ID before proceeding with account c...

nandini29 by Tera Expert
  • 1131 Views
  • 9 replies
  • 0 helpfuls

Multiple RITM for Single Request

Hi Team,  We have created catalog item along with workflow.  We have used list collector for Requested for variable. How to create multiple RITM if requestor is selecting more than 1 user name in the Requested for variable. Kindly help me on this.

Arun87 by Giga Contributor
  • 2410 Views
  • 7 replies
  • 3 helpfuls

Resolved! Behavior of CMDB-based alert grouping

I'd like to know more about Event Management.I'm creating CI relationships, generating alerts, and grouping alerts based on the CMDB,but it appears that a primary alert is being created automatically.I'm hoping that the alert status will recover and ...

秀一里 by Tera Contributor
  • 1143 Views
  • 3 replies
  • 0 helpfuls

Server side script

Which one of the following is NOT a method used for logging messages in a server-side script for a privately-scoped application? A. gs.log()B. gs.error()C. gs.warn()D. gs.debug()

snawaza243 by Tera Contributor
  • 2798 Views
  • 6 replies
  • 2 helpfuls

Resolved! Platform Analytics

Hello we are currently on the Yokohama release.  Is the platform analytics version of the CIO dashboard available for Yokohama?  I was told to get it from the store, however, I only see the Zurich as the available version in the store.

Karen47 by Tera Contributor
  • 1011 Views
  • 3 replies
  • 0 helpfuls

Standard change

Hi,Is there any role for approving the standard change templates?

akhilaanil by Tera Contributor
  • 1243 Views
  • 11 replies
  • 0 helpfuls