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How ServiceNow recommends Knowledge to be managed in SOW , how we can utilise it?

RitvikPakhale
Tera Contributor

‎07-03-2025 05:08 AM

 
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Dr Atul G- LNG
Tera Patron

‎07-03-2025 05:11 AM

Hi @RitvikPakhale 

https://www.servicenow.com/docs/bundle/yokohama-it-service-management/page/product/service-operation...

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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ParthibanA
Tera Contributor

‎07-03-2025 05:15 AM

Managing access to knowledge bases and knowledge articles


https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/knowledge-managemen...

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