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05-15-2020 06:43 AM
Hi All,
I am trying to fetch the value of task number(task_id) i.e. change number from Assessment Instance (asmt_assessment_instance) table as soon as a record is inserted using a BR
Please refer below screenshot for BR and table
BR is created After Insert
But every time record is getting inserted in assessment instance table, no task_id is getting returned in BR
Please suggest, how should I fetch task_id of the inserted record
Solved! Go to Solution.
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Change Management

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05-17-2020 01:56 AM
From your BR name I am assuming that you want to count the number of assessments taken for a particular Change request.
Try the below BR-
On Assessment Instance table, every time an instance for "Change Risk Assessment" is set to Complete state-
Script will be-
var otherAssessmentCount = 0;
var checkIfOtherAssessment = new GlideAggregate(current.getTableName());
checkIfOtherAssessment.addEncodedQuery('metric_type='+current.metric_type.sys_id+'^task_id='+current.task_id.sys_id);
checkIfOtherAssessment.addAggregate('COUNT');
checkIfOtherAssessment.query();
if(checkIfOtherAssessment.next()){
otherAssessmentCount = checkIfOtherAssessment.getAggregate('COUNT');
}
var chg = new GlideRecord('change_request');
chg.get(current.task_id);
chg.u_total_assessments_taken = otherAssessmentCount; //Here add the name of your custom field on change_request
chg.update();
And the change request will be updated-

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05-15-2020 07:01 AM
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05-15-2020 09:28 AM
Hi Shruthiub,
async is working but I needed that information as soon as the record is getting inserted.

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05-17-2020 01:35 AM
Hi, There is a delay between when the assessment record is inserted and the change number gets populated. You can go ahead with 'async' BR. It works the same way as an 'After' BR except asynchronously.
Since it is an 'Insert' 'Async' BR on assessment table, you can still use this BR to get/update change record after an assessment instance is created for the same.

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05-17-2020 01:56 AM
From your BR name I am assuming that you want to count the number of assessments taken for a particular Change request.
Try the below BR-
On Assessment Instance table, every time an instance for "Change Risk Assessment" is set to Complete state-
Script will be-
var otherAssessmentCount = 0;
var checkIfOtherAssessment = new GlideAggregate(current.getTableName());
checkIfOtherAssessment.addEncodedQuery('metric_type='+current.metric_type.sys_id+'^task_id='+current.task_id.sys_id);
checkIfOtherAssessment.addAggregate('COUNT');
checkIfOtherAssessment.query();
if(checkIfOtherAssessment.next()){
otherAssessmentCount = checkIfOtherAssessment.getAggregate('COUNT');
}
var chg = new GlideRecord('change_request');
chg.get(current.task_id);
chg.u_total_assessments_taken = otherAssessmentCount; //Here add the name of your custom field on change_request
chg.update();
And the change request will be updated-
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05-17-2020 03:22 AM
Thank you Shruthi, it's working 🙂