I have a scenario like, when we are requesting any Order guide then Order guide name needs to populates on the Request but now it is only populating on the RITM not on the Request.Please help me to populate Order guide name on the Request form
Hi All, I am using the below code in a Onsubmit catalog client script to show an alert for attaching a file before submitting the ticket in the portal. Script: function onSubmit() { try { //Works in non-portal ui var attachments = document.getElement...
I'm working on the standard change proposal module and after approval or rejecting.. I get this error.. "StdChangeUtils undefined, maybe missing a global qualifier" I can't find anything on where this is coming from. Please help!!
hi i have a requirement that i have to add a 'i' icon to a string field to preview the record. can anyone help. thanks in advance
Hi ,I m having a catalog item, attachment should be mandatory.I have set it up in portal settings.But I want the error message to be displayed like "kindly attach migration document". Please let me know how to customise the error message if attachmen...
We would like to allow agents to be Available in multiple Service Channels.Example:- An agent is Available for WUA/IMS dispatches that are scheduled at a specific time. In this case the "IMS" records are impacting their capacity -We also want an Agen...
How are you protecting PHI in the system? Often for incident investigation and problem solving PHI is needed for reference by analysts.Do you take application security measures so that some IT staff are not authorized to view certain types of work ...
Hi experts,Using servicenow can we open the QR scanner app on windows10 Laptop. So that we can scan Qr codes and open records in servicenow. Is this possible?
Hello, We are trying to add videos to KB article, avi files do not play once uploaded via either URL or Attachment (they upload but just appear as a blank grey box). .mov and .mp4 work without issue. avi is added as a supported file type in the syste...
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Hello Everyone,I have a Service Catalog Item, which contains a slush bucket of records. Now this Slush Bucket (which is a variable) is visible on Request Item and Catalog Task Form. I need this Slush Bucket to be visible on Approval Form. Approver sh...
Hi. There's a problem on my Service Now application. Some users can't access the platform using two different browsers at the same time. But it doesn't happen to all the other people. I knew you can limit the sessions a user can have, but where can I...
Hi! I hope this is the correct forum to post in. I apologize if it is not. I'm still now to Community, so please bear with me. I'm trying to integrate my company's Twilio with one of our SN instances. I'm am very happy with my IVR flow in Twilio, bu...
Hi, I've a requirement as below:1. This is one table "sn_vul_third_party_entry" in the list view.2. I've opened one record from this table as below: So, in the 2nd image, you can see there is one field "Source" in the "Exploits" tab which is availabl...
Hello,If someone can help or point me in the right direction that would be much appricated. We have a Service Portal where people raise requests and incidents, and the user can see all the current and previous requests and incidents submitted. The us...
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