How to access Work Notes value in Client Script

[Mounika M]

Hi Team,

I want to access work notes in client script, but i am getting empty value.

var table_name = g_form.getTableName();

var rej_comm = "Cancellation/Closed Incomplete/Rejected Reason: ";

var oldWorkNotes = g_form.getValue('work_notes');
alert('old worknotes: '+oldWorkNotes);
var oldComments = g_form.getValue('comments');
alert('oldComment: '+oldComments);
if (oldWorkNotes != '') {
alert(oldWorkNotes);
alert('oldWorknotes is empty');
var assigneeWrkNotes = "Assignee Comment in brief: " + oldWorkNotes;
g_form.setValue('work_notes', rej_comm + '\n' + assigneeWrkNotes);
} else if (oldComments != '') {
var addi_comments = "Additional Comments: " + oldComments;
g_form.setValue('comments', rej_comm + '\n' + addi_comments);
} else {
alert('in else loop');
g_form.setValue('work_notes', rej_comm);
g_form.setValue('comments', rej_comm);
}
}

I am getting oldWorkNotes  as empty,  could you please help on this!!

Thanks in Advance!!!

[rahulpandey]

Hi Mounika,

Work note is a Journal field, it means it doesn't hold any value hence, you will get blank value on client side. To get value of worknotes, you need to make a glideajax call, and get its value from script include via. Further you can apply your rest of the logic.

You can get worknotes latest values using work_notes.getJournalEntry(-1);

[Anurag Tripathi]

Hi,

Worknotes dont get saved in the same table , but rather on the journal tables.

So to read it id suggest

Write a display business rule and use the script below

g_scratchpad.oldWN= current.work_notes.getJournalEntry(1);

In your client script read it as

g_scratchpad.oldWN

-Anurag