how to Add a state to the change state model

[suprakash]

I added two states draft and work in progress as the   process given in   Add a state to the change state model

in my case the first step is draft and second state will be work in progress after that there are other states

i have to do in a way that from draft the state will only be updated to work in progress. After it comes to work in progress then it may go to another state for . this is emergency change request type

But i cannot understand how to edit the script include ChangeRequestStateModel_emergency.

Need help

[amlanpal]

Sure Saptashwa.

[saptashwa_chakr]

Hello Amlan,

Would you please help me out?

[saptashwa_chakr]

Actually I dont want any of those OOTB states. I have created the states of my own. Now I want to implement the state model as per my states.

I have inactivated all the OOTB states for "Change Request" table.

I have commented out, all these piece of codes.

/*ChangeRequestStateHandler.DRAFT = ChangeRequestStateHandlerSNC.DRAFT;

ChangeRequestStateHandler.ASSESS = ChangeRequestStateHandlerSNC.ASSESS;

ChangeRequestStateHandler.AUTHORIZE = ChangeRequestStateHandlerSNC.AUTHORIZE;

ChangeRequestStateHandler.SCHEDULED = ChangeRequestStateHandlerSNC.SCHEDULED;

ChangeRequestStateHandler.IMPLEMENT = ChangeRequestStateHandlerSNC.IMPLEMENT;

ChangeRequestStateHandler.REVIEW = ChangeRequestStateHandlerSNC.REVIEW;

ChangeRequestStateHandler.CLOSED = ChangeRequestStateHandlerSNC.CLOSED;

ChangeRequestStateHandler.CANCELED = ChangeRequestStateHandlerSNC.CANCELED;*/

I have modified the code as:

ChangeRequestStateHandlerNew.DRAFT = "Draft";

ChangeRequestStateHandlerNew.REVIEW = "Review"; // This is newly created not the OOTB "review state".

ChangeRequestStateHandlerNew.APPROVAL = "Approval";

ChangeRequestStateHandlerNew.WORK_IN_PROGRESS = "Work in Progress";

ChangeRequestStateHandlerNew.CLOSED_COMPLETE = "Closed Complete";

ChangeRequestStateHandlerNew.CANCELLED = "Cancelled"; // This is also not OOTB

Now in the initialize function:

ChangeRequestStateHandler.prototype = Object.extendsObject(ChangeRequestStateHandlerSNC, {

      initialize: function(changeRequestGr) {

ChangeRequestStateHandlerSNC.prototype.initialize.call(this, changeRequestGr);

this.STATE_NAMES["1"] = ChangeRequestStateHandlerNew.DRAFT;

this.STATE_NAMES["9"] = ChangeRequestStateHandlerNew.REVIEW;

this.STATE_NAMES["10"] = ChangeRequestStateHandlerNew.APPROVAL;

this.STATE_NAMES["2"] = ChangeRequestStateHandlerNew.WORK_IN_PROGRESS;

this.STATE_NAMES["3"] = ChangeRequestStateHandlerNew.CLOSED_COMPLETE;

this.STATE_NAMES["13"] = ChangeRequestStateHandlerNew.CANCELLED;

},

      type: "ChangeRequestStateHandler"

});

Please tell me now what I have to do.

[amlanpal]

Hi Saptashwa,

I can see that you are not using the OOB 'ChangeRequestStateHandlerSNC'. Well in this case, please create/modify the new one properly. Also make sure wherever this Script include gets called (for example, UI Action), you will end up modifying each and everything.

Once you are done with modifying 'ChangeRequestStateHandler', please modify the OOB Script includes for corresponding types.

I hope this helps.Please mark correct/helpful based on impact

[saptashwa_chakr]

Actually I saw that there is a business Rule "State Model- Can Move? "   Here

From here the Script include is called.

Now when I am modifying the "ChangeRequestStateModel_emergency" script include as per my states. It is not working.

Because as you suggested to define:

var ChangeRequestStateModel_emergency = Class.create();

ChangeRequestStateModel_emergency.prototype = Object.extendsObject(ChangeRequestStateModelSNC_emergency, {

  Draft: {

                nextState: [ "Review" ],

              Review: {

                      moving: function() {

                              return this.toReviewCust_moving();

                      },

                      canMove: function() {

                              return this.toReviewCust_canMove();

                      }

              },

},

toReviewCust_moving : function() {

  return true;

  },

  toReviewCust_canMove: function() {

  return true;

  },

      type: "ChangeRequestStateModel_emergency"

});

Just created for two states for now. But not working still. Actually "toReviewCust_moving" is not getting called. I have put a info message and it is not showing.