Hi,we've configured a scheduled sending of a report on the alm_hardware table (it is a multi-level pivot report), that is exported in PDF format. Then, we've set up a user in the "run as" field of the scheduled report, in order to let it run as a gen...
How to Auto Populate Employee number in catalog item
Hi We have requirement to enable variables to on request form Created formatter for sc_request table but it is not showing variable details on service request
Release management is installed in itsm release application. then cannot submit code to github now 。 instance ： https://mhcn.service-now.com/ this is prod env . this is test env , is ok
Hi All, I have a requirement in the catalog item. Date & time variable should allow only 8x5 days and time should be between 9 am to 4 pm. If not it should display alert message. Please let me know how to achieve this. Thanks in advance, Vinu
Hi experts, We have an update set where which was deployed earlier in the TEST instance with some errors and warnings. But that is not documented in the deployment plan. Now when I need to deploy it to higher instance QA I must know what actions were...
Hi Team, I have a query on how to change the Column name of a field in the list view of ServiceNow. This table is the OOB table.We cannot use the Dictionary Override in this case.Is there any way to Change the Column name while displaying to the user...
Hi All, I have to place a picture in the catalog item. Clicking on that should redirect to another page. Please let me know how to achieve this? Thanks in advance, Vinu
Hi I am writing client script when I will click on save or update button then particular field on form should be hide and when I will click on the close task button then that particular field should be visible and mandatory and after selecting that f...
I have a wizard that has several variables that should only allow the user to enter numeric values. How I do enforce that in a wizard client script?
Hi All, Can any one tell me what is actual use of Accept Risk Button in problem form and when it is required. and also suggest me any relevant and easy to understand document for complete out of box problem management and change management for freshe...
I have a catalog item with a list collector that gathers multiple users. When that variable comes through on the ritm/task, it's just a list of names. What is desired is for their user_name to also appear. However, I don't want a separate field on th...
All, Like most of you, our portal has several record producers that generate incident tickets around typical issues such as login issues, hardware break/fix, and software faults. Also, like most of you, the record producers have a few lines of scri...
Hi All,We have one catalog variable type (select box). available choices are yes/nodefault value is empty.we are trying for particular condition , field value should be set to "No" and read only on requested item label.so we are using on load client ...
I'm working on our Service Portal and have a custom widget that I'm trying to add snc_internal and snc_external roles to. However, I just noticed that those roles no longer exist in any of our instances as an option and the weird thing is I have many...
