How to Add 'Assignment group' field in activity tracker so that it can track the changes made in that field.

Veera raju
Tera Expert

Hi,

How to Add 'Assignment group' field in activity tracker so that it can track the changes made in that field.

Kindly help me out on the step by step procedure.

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Have a look at the screenshots!

Incident form as an example:

1) Click the filter on the right next to activities, scroll down and hit "Configure available fields"
2) Select the field on the left column, move it to the right column
3) Verify that your field is selected

Kind regards,
Mark

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find_real_file.png

find_real_file.png

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Have a look at the screenshots!

Incident form as an example:

1) Click the filter on the right next to activities, scroll down and hit "Configure available fields"
2) Select the field on the left column, move it to the right column
3) Verify that your field is selected

Kind regards,
Mark

find_real_file.png

find_real_file.png

find_real_file.png

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

asifnoor
Kilo Patron

In the activity tracker, click on the filter icon and there you can select the field Assignment group and it will work.

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