after creating a Change Request and selecting a Dynamic CI as the configurtion item, and hitting save, should the Affected CI tab at the bottom of the change request "unpack" all of the CIs associated with the dynamic group have it listed individuall...
In a flow designer, For change task i need to set assignment group. I have written a script in flow designer for assignement group field. its not working if a source_mssql_db_oracle_schema contains sql assugnment group should be AH_AHSAD_CHG_APP-...
Hi TeamI am working on dashboards mainly on interactive filters. I am creating a dashboard on catalog item. while trying to create a interactive filters form I given table name is catalog table(sc_cat_item). after that it was asking to select field ...
Hello Community, In flow designer, for the Do the following in parallel flow logic, flow stages are not available as this is not supported by OOB features, I am using Do the following in parallel flow logic where I am creating 4,5 catalog tasks at a ...
Hi Everyone, I was tracing the UI Script "ProblemModalUIHelpers" specifically on the on "ProblemModalUIHelpers.onAssess" function somehow it is calling this function "ob.openModal('assess_dialog_form_view', getMessage('Assess'), 850, formValues);" in...
Hello,Is anyone able to advice how can I get Release management (com.snc.release_management_v2) installed on my PDI (which is at Washington DC version at the moment).On previous version (old PDI) I managed to install it via plugins (normal way) but t...
Hi Team,We have a requirement to put on "On-Hold" state of demand records. We have return background script to update the state into on-hold. Script:- Var gr = new GlideRecord("dmn_demand");gr.addEncodedQuery("sys_class_name=dmn_demand^numberINDMND.....
Hello All i have requirement to show two images on incident table when the caller is vip i am trying to do by style on incident table on list field images are over lapping and inside the form images are not shown my condition is that both ima...
I created this script to greet the user at the start of every notification, but when I add it to any notification nothing shows up in the preview of the noti
If I try to add itil or admin role to Contact users, I want to abort the action. Kindly assist me.
Steps to reproduce:1. access to instanceA.service-now.com to one sys_certificate.2. Click on Validate Stores/Certificates3. result is Valid pkcs12_key_store4. Export record as xml then import on instance b.5. go to record on instance b.6. Click on Va...
Hi, I need to delete duplicates of cmdb_ci_computer. It is having large number of records. But The difficult part is I don't know the unique column to identify. Because the name of the CI having many serial numbers, IP address etc...As the name also ...
Hi,I've a catalog item for 'Create Cloud Account'. By submitting this form a cloud account record will be created in cmdb_ci_aws_account table. I wanted to add a static page with some information and Link to newly created Cloud Account name in that p...
Hi Everyone ,I am trying to schedule / block a time in users calendar which they have submitted via catalog Item.The challenge here is we need to make start and end time in the following format DTSTART:20220304T055406Z & DTEND:20220304T062406Z in the...
I had a question regarding Best Practices for changing Approvals. OOB: You ask for Approval on Flow Designer, it fires off an event, approval.inserted on the Approval's table, which sends out a notification - Approval Request. First question, if we ...