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Resolved! How Display Approvers in Flow designer Stages

Hi, I have this requirement to display approvers in the Service Portal using Flow Designer (example in the image below), but I can't find anything about it, just using Workflow. Is it possible to do this using Flow? 

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Resolved! Translating Group Names

Hello, I have the requirement for translating the group names to the languages available in the instance. We found that there are 2 ways to achieve this goal: 1- Change the type of the "Name" OOB field from String to Translated Text and add records f...

How do call a script include function on UI action Condition

Hi everyone!I have a script include that I want to call on the condition of my UI action.The script is the following:var HRCaseChecker = Class.create(); HRCaseChecker.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { initialize: funct...

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rafas_2703 by • Tera Guru
  • 2132 Views
  • 3 replies
  • 0 helpfuls

Resolved! Currency Code is Missing in the fx_currency table

Hi All,Need a help on the fx_Currency table,on our old instance we can find the symbols are configured with its country code (screenshot below) but in our new instance we could not find the symbols with its country code. However, we verified the back...

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Resolved! setting the Due date on problem_task.

I need to set due date in the problem task form based on 5 Business days from the created date.If it's Saturday (6) or Sunday (7) I need to move the date to Monday. I mean I need to skip the weekends and count only the working days to set the due dat...

Resolved! Validation on Multi Row Variable Set

Hi All, I have a requirement in MRVS, where I have added a field called Proportion. Now the requirement is - restrict the Add button based on the Proportion (sum of all) value. If it is less than 100 then I should able too add more untill the sum of ...

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Community Alums by Community Alums •  
  • 5045 Views
  • 5 replies
  • 4 helpfuls

Resolved! Set query on a variable post submission of a requested item

Hi, We have variables which should not be displayed on Catalog form, but should be mandatory on Catalog Task.These reference type variables need to have their query set onLoad and onChange of a Catalog Task. I'm getting the query successfully via Aja...

Tracy5 by • Tera Contributor
  • 2262 Views
  • 3 replies
  • 4 helpfuls

How to check string contains certain word in client script

Hi All,I am having location and location type variables in 1 catalog item. Based on location variable, I need to set location type variable(remote, onsite) choices in select box.I am writing an on change client script . Requirement is if location var...

Renu9 by • Tera Contributor
  • 4587 Views
  • 5 replies
  • 1 helpfuls

Resolved! 'Planned start date' check

Hi,I have created a custom choice type column on the change_request table called 'u_lead_time_duration'. On that I have defined three choices:1_day_lead3_days_lead5_days_leadThe plan now is that if 1_day_lead is selected, it should not be possible to...

Thomas G by • Tera Guru
  • 3720 Views
  • 18 replies
  • 3 helpfuls