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How to add attachments in to case form after creating a case from record producer ?

BlackCoder16
Tera Contributor

In my record producer i created one attachment variable and map this variable to case table.

case form - 

 

but after create case from this record producer if i attached some files into that attachment variable it didn't attach or show in case from.

 

what should i do ? i need to create script include or Client script ?

1 REPLY 1

Patrick Fedigan
Giga Guru

Hey, 

 

Please see this past forum post below for some answers that may be helpful

https://www.servicenow.com/community/developer-forum/how-to-add-file-attachment-from-record-producer...