How to add helper text to the OOB Add Attachment Icon in the record producer. Help me on this.

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‎07-27-2022 05:12 AM
How to add helper text to the OOB Add Attachment Icon in the record producer. Help me on this.
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‎07-27-2022 06:35 AM
Hello
You would have to clone Sc Catalog Item widget and make you changes for it .Also you would have to clone the sc_cat_item page where your cloned widget should be replaced
Widget ID :widget-sc-cat-item-v2
Clone this widget and replace in such way that when your catalog item is opened it should go to your cloned page and in HTML part you can make changes where {add attachments} text is present
please mark my answer correct if it helps you
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‎07-27-2022 06:55 AM
let me know if you need any further assistance
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‎07-27-2022 07:06 AM
I would suggest not to update the OOB widget and instead add a label variable to show the information.
Inform the custom about this limitation.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader