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Resolved! How to check the start date that is 30 days prior

We have a requirement that checks the start date field to see if it is within 30 days prior or less. For example: If user selects 11/9/2019 it would fail, 11/10/2019 is fine and any date after is fine. 

mattrom1 by Giga Expert
  • 3566 Views
  • 8 replies
  • 2 helpfuls

Resolved! Cloned Widget Not Showing on Service Portal

Hi, I cloned an existing widget but changes made are not reflecting on the Service Portal (I see the change on the widget itself but not on the Portal). Considering there is a new ID on the cloned widget, I am guessing this might need to be updated s...

Bruce11 by Giga Expert
  • 3564 Views
  • 8 replies
  • 2 helpfuls

Resolved! Client Script add days to date field

Hi,I want to add dates to a date/time field in catalog item. Below is the code I am using but it is not working.Client Script :-function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; }//Type appropriate...

Community Alums by Community Alums  
  • 3866 Views
  • 2 replies
  • 1 helpfuls

If check box checked then show a popup message

Hi All ,  Can someone help me with my requirement . I created a check box on a catalog item forma and when user checks it , then a pop up message should appear notifying user some info .  I create a onchange client script on that catalog item as show...

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vahini by Giga Guru
  • 3659 Views
  • 4 replies
  • 0 helpfuls

Resolved! Exporting all tickets with work notes to csv

I'm looking to do a list csv export of all incident tickets. There doesn't appear to be way to include work notes and comments. We have a production instance which is retiring at the end of the month, we need to export all incidents tickets for futur...

Ben91 by Tera Contributor
  • 5322 Views
  • 3 replies
  • 1 helpfuls

Resolved! Map to Field on Multiple Choice Field on Record Producer

We are trying to map a variable on a record producer to a teamspace table (tsp2_demand). The variable type is multiple choice, and the field type on the table is Choice. We have set up the Question Choices on the variable (attachment1) to match the C...

Resolved! Missing Ref:MSG string in approve email

Missing the Ref:MSG string in my email hence the request does not get approved when button is clicked. How can i fix this issue and where do i look? The "omit watermark" box is unchecked. var _waterMark = ''; var gr = new GlideRecord('sys_watermark')...

Kiff by Giga Expert
  • 2354 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to Hide/Suppress Standard Change Forms on Service Portal

Hi, Can anybody please tell me How to Hide/Suppress Standard Change Forms on Service Portal not make it inactive but only hide from portal not backend. Like we we have for catalog items to hide from portal. Thanks in advance. Vaishnavi