How to add multiple option in report

[Asha Pathak]

Hello Community!

I have one requirement 

The elements should have the ability to filter assignment groups by one, multiple, or all.

How to create report.

Please help!

[Asha Pathak]

@PoojashreeP 

I have another requirement also.

1. Dashboard showing MTTR Month over month for 12 months
   How to add filter for the same?

[PoojashreeP]

Hello @Asha Pathak ,

Please share the screenshot. and if your last query is answered please mark it as helpful/accepted solution.

Best Regards,

Pooja

[Asha Pathak]

@PoojashreeP ,

I have created MTTR for total business resolve time/ total incidents

For that I have created one Finction field. I have doubt how to add query for this

[Dr Atul G- LNG]

Hi @Asha Pathak 

You need to add fields, click on 

as per the query and save. It will work for you.

https://www.servicenow.com/community/itsm-forum/mttr-calculation-for-resolved-closed-ticket/m-p/5089...

[Asha Pathak]

@Dr Atul G- LNG 

I have added field, but  how to add field for total number of incidents?