How to add new view under my request [service portal]

[Mahesh23]

Hi,

how to add new view to my request page in service portal ?

currently we have open requests and closed requests, we want to add new view like in progress requests and resolved requests ?

can anyone tell how to do this ?

[Sai Kumar B · Accepted solution]

Hi Mahesh,

You have to modify the "My Requests" widget server script as per your requirement, Make sure you clone it before adding customised logic

The below takes primary and secondary fields to display in My Requests from the request_filter table

[anuj27]

Hi Sai Kumar,

Hope you are doing good.

I have the same issue,

In my case I have both incidents and requests listed under my requests widget, and I want to add a view = incidents, to show only incidents .

could you pls help with the code that needs to be added and fixed to get the functionality.

Thanks

[Maruthi Ram]

Hello Sao Kumar,

I have the similar requirement where i need to add the View and searchbar itself into my custom widget . I tried replicating the same code from OOB My request widget but not able to bring them on. Could you please help me to know which code exactly and where to add them?