How to add "to" recipient in notification via email script. I am able to add "cc" and "bcc" users but not "to" users

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02-19-2020 11:05 PM
How to add "to" recipient in notification via email script. I am able to add "cc" and "bcc" users but not "to" users
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02-19-2020 11:24 PM
Hi Ajay,
It seems you have asked duplicate question; I have replied to that
https://community.servicenow.com/community?id=community_question&sys_id=55a46a82db478cd0d82ffb2439961954
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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02-19-2020 11:28 PM
Hello Ajay,
Your notification will not run, if TO is not added at all. So it is important that you add the TO address while triggering the notification itself. You can add additional mail address in cc or bcc in the notification mail scripts, hence option is not provided to add to TO field.
Kindly mark the comment as a correct answer and helpful if it answers your question.
Regards,
Asif
2020 ServiceNow Community MVP

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02-19-2020 11:57 PM
Hi there,
See:
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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05-04-2022 11:40 AM
Hi Ajjay,
What is the work around you found to fix the issue ,i am also facing the same issue can you please help me