Remove add button from related list based on conditions

Poorva Bhawsar · ‎12-15-2023

Hi Community,

I want to remove add button from one of the related list under that when change is requested for approval i.e. when state changes to assess, add button in this related list shouldn't be visible at all or when change is submitted for approval after that add button shouldn't be visible on this related list.

Thanks

SunilKumar_P · ‎12-18-2023

Hi @Poorva Bhawsar ,

If you want to hide the "Add" button, then you need to modify the "Add" UI action on task_cmdb_ci_service table as per your conditions. If you want to modify this only for change_request, then remove 'change_request' from the 'com.snc.task.associate_ci' system property and add the UI action condition as below:

current.canCreate() && RP.isManyToMany() && parent.active == true && (gs.getProperty('com.snc.task.associate_ci').indexOf(parent.getTableName()) > -1 || (parent.getTableName() == 'change_request' && parent.state != '-4'))

//Assuming Asses state choice as -4

Regards,

Sunil

View solution in original post

Dr Atul G- LNG · ‎12-15-2023

Hi @Poorva Bhawsar

Greetings!!

The solution is here

Go to Related list

Right click configure --> List control

Script the "Omit new condition" part like below:

if (change_state == 1/2/3/4) /

true;

else

false;

4. Click on Update.

https://www.servicenow.com/community/developer-forum/how-to-hide-new-edit-button-on-related-list-bas...

https://www.servicenow.com/community/developer-forum/ui-actions-i-want-to-hide-the-button-in-related...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Poorva Bhawsar · ‎12-15-2023

I want to remove add button not new button. Can you please help me with the add button.

Dr Atul G- LNG · ‎12-15-2023

Hi @Poorva Bhawsar

Logical and steps will be same. Give a try in PDI and share feedback.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Poorva Bhawsar · ‎12-15-2023

There is nothing to add on for 'add button'.