How to add survey notification email into activity logs

[Kishor O]

I have created a survey for incident records it is triggering when an incident is resolved.

Now the ask is survey email should be added to the incident record activiry stream how can I achieve that?

[siraj5]

Hi

You need to configure an inbound action and also follow below steps to show survey emails added in activity stream.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719147

Inbound email actions (servicenow.com)

Thanks!