how to add time worked to additional comments?

Ricardo Sanche3
Tera Contributor

Adding an additional comment should populate the Time Worked in the activity log the same way that Work Notes is tracked.

1 REPLY 1

Aoife
Tera Guru

https://www.servicenow.com/community/developer-forum/add-custom-field-on-activity-log/m-p/2161181 

Check out this link to see how to add fields to be tracked on the Activity Stream.  

If you are actually wanting to have the field changes tracked as a comment you will need to create a business rule that fires when the field changes and then add a script to populate current.comments = 'Time Worked ' + current.time_worked.getDisplayValue();

 

Aoife