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How to allow ESS users to cancel Requests via Portal

Michael M1
Giga Expert

‎03-22-2019 08:04 AM

What is the best method to allow ESS users to cancel Requests from the Service Portal?

 

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VyshnaviA
Tera Contributor

‎12-19-2025 02:41 AM

Hi 

Is it a good practice to provide end-users with a  ‘Cancel’ option in ServiceNow Service Portal for all Incidents ?

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VyshnaviA
Tera Contributor

‎12-19-2025 02:44 AM

Hi

Is it a good practice to provide end-users with a  ‘Cancel’ option from their end for all Incidents

0 Helpfuls