We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

How to allow ESS users to cancel Requests via Portal

Michael M1
Giga Expert

‎03-22-2019 08:04 AM

What is the best method to allow ESS users to cancel Requests from the Service Portal?

 

Labels:
0 Helpfuls
  • 4,024 Views
6 REPLIES 6

VyshnaviA
Tera Contributor

‎12-19-2025 02:41 AM

Hi 

Is it a good practice to provide end-users with a  ‘Cancel’ option in ServiceNow Service Portal for all Incidents ?

0 Helpfuls

VyshnaviA
Tera Contributor

‎12-19-2025 02:44 AM

Hi

Is it a good practice to provide end-users with a  ‘Cancel’ option from their end for all Incidents

0 Helpfuls