how to assign to me an incident to myself?

[Munna2]

this ticket only assign by system administrator

how can i assign this ticket?

[asifnoor]

Hello Harish,

There is already an existing UI action Assign to Me for hr_case. you can copy the same for the incident table, which gives you a button Assign to ME on your incident record. Click on that, and that incident will be assigned to you.

Mark correct/helpful if this helps.

[Rahul Kumar17]

hi

fallow my link solve your problem

first create ui macro name add_me

<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
   <j:set var="jvar_n" value="add_me_${ref}"/>
   <span id="${jvar_n}" onclick="addMe('${ref}')" title="Add me" alt="Add me" tabindex="0" class="btn btn-default icon-user-add">
      <span class="sr-only">Add me</span>
   </span>

   <g2:evaluate var="jvar_groups" expression="gs.getUser().getMyGroups()" />

   <script>
      function addMe(reference) {
         //Hide any field messages
         g_form.hideFieldMsg('assigned_to', true);

         //Check to see if the user is a member of selected group
         var aGrp = g_form.getValue('assignment_group');
         var myGroups = '$[jvar_groups]';

         if(aGrp){
            if(myGroups.indexOf(aGrp) > -1){
               //Get the user reference field and populate the current user
               var s = reference.split('.');
               var referenceField = s[1];
               g_form.setValue(referenceField, '$[gs.getUserID()]');
            }
            else{
               //Display a field error message
               g_form.showFieldMsg('assigned_to','You are not a member of the current assignment group.  Please select one of your groups and try again.','error');
            }
         }
         else{
            //Get the user reference field and populate the current user
            var s = reference.split('.');
            var referenceField = s[1];
            g_form.setValue(referenceField, '$[gs.getUserID()]');
         }
      }
   </script>
</j:jelly>

then 

Add ATTRIBUTES

ref_contributions=add_me