Hello Devipriya
Assuming,
1.You don't have any requested for reference variable on catalog item (If you have then you can use OnChange client script)
2.You have Department variable on catalog item referencing to Department table
Step 1: Write onLoad client script and call script Include to get department of current user
function onLoad() {
var userId= g_user.userID; //get current user
var gaUserDetails = new GlideAjax('UserDetails_utils');
gaUserDetails.addParam('sysparm_name','getUserDepartment');
gaUserDetails.addParam('sysparm_user',userId);
gaUserDetails.getXMLAnswer(getDepartment);
function getDepartment(answer){
g_form.setValue('department',answer); //set department value
}
}
Step 2 : Write client callable script include
var UserDetails_utils = Class.create();
UserDetails_utils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getUserDepartment: function() {
var user = this.getParameter('sysparm_user');
var grUser = new GlideRecord('sys_user');
grUser.addQuery('sys_id', user);
grUser.query();
if (grUser.next()) {
gs.log('UserDetails_utils:inside if');
var department = grUser.getValue('department');
gs.log('UserDetails_utils:department' + department);
return department;
}
},
type: 'UserDetails_utils'
});
Note : In script include you can use Glide Session API also to get User
Hope this solution works for you...!!
