How to Auto populate RITM assignment Group based on catalog task assignment group .

suresh40
Tera Contributor

Hi All,

My requirement is ,  Auto populate Ritm assignment Group based on catalog task assignment group. Please help me on this.

 

Thanks, 

Suresh

1 ACCEPTED SOLUTION

Shakeel Shaik
Giga Sage
Giga Sage

Hi Suresh,

 

 You want to populate same catalog task assignment group in RITM assignment Group??

if Yess, then 

Create BR

Script:

(function executeRule(current, previous /*null when async*/ ) {

    var ritm = new GlideRecord('sc_req_item');
    ritm.addQuery('sys_id', current.request_item);
    ritm.query();
    if (ritm.next()) {
        ritm.assignment_group = current.assignment_group; 
		ritm.update();
    }


})(current, previous);

 

 

If my response is helpful, then Please mark as Correct Answer/Helpful.

Please check and let us know.

Thanks 🙂

Shakeel Shaik.

Thanks,
Shakeel Shaik 🙂

View solution in original post

5 REPLIES 5

Shakeel Shaik
Giga Sage
Giga Sage

Hi Suresh,

 

 You want to populate same catalog task assignment group in RITM assignment Group??

if Yess, then 

Create BR

Script:

(function executeRule(current, previous /*null when async*/ ) {

    var ritm = new GlideRecord('sc_req_item');
    ritm.addQuery('sys_id', current.request_item);
    ritm.query();
    if (ritm.next()) {
        ritm.assignment_group = current.assignment_group; 
		ritm.update();
    }


})(current, previous);

 

 

If my response is helpful, then Please mark as Correct Answer/Helpful.

Please check and let us know.

Thanks 🙂

Shakeel Shaik.

Thanks,
Shakeel Shaik 🙂